statement of warranty
All parts and finishes of Enchanté Lites products are warranted to the original consumer purchaser to be free from defects in material and workmanship for the time period specified for each individual product. Enchanté Lites recommends using a professional contractor for product installation and repair.
Enchanté Lites will replace, free of charge, during the warranty period, any part or finish that proves to be defective in material and/or workmanship under normal, correct installation, use and service.
Replacement parts can be obtained by calling (212) 689-6008, or by writing to:
Enchanté Lites, 4 East 34th St., New York, NY 10016 (ATTN: Warranty Replacement).
This warranty is extensive in that it covers replacement of all defective parts or finishes but these are the ONLY two things that are covered by Enchanté Lites. LABOR CHARGES AND/OR DAMAGE INCURRED DURING INSTALLATION, REPAIR, OR REPLACEMENT, AS WELL AS ANY OTHER KIND OF LOSS OR DAMAGE, INCLUDING PERSONAL OR PROPERTY IS FULLY EXCLUDED. Proof of purchase (in the form of an original sales receipt) from the original consumer purchaser must be available to Enchanté Lites for all warranty claims to be processed. THIS IS THE EXCLUSIVE WARRANTY BY ENCHANTE LITES, WHICH DOES NOT MAKE ANY OTHER WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This warranty excludes all industrial, business, or commercial use of Enchanté Lites products.
If you have any questions or concerns regarding this warranty policy, please email us, or call (212) 689-6008. Enchanté Lites Team Members are not permitted to provide any legal advice but would be more than happy to answer any generic warranty questions you may have.